HA problem in 121 G firewall when update to 7.2.9

[yatendra]

hi , i am facing problem in 121g firewall , when we update firmware to 7.2.9 than HA is not synchronized but in 7.1.5 it's work , kindly help

[AEK]

Hello

Please follow this guide and share the output if not fixed.

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-How-to-troubleshoot-HA-synchronizati...

Hope it helps.

[Debbie_FTNT]

Hey yatendra,

there's a reported issue with FortiGate 120/121G models in firmware version 7.2.9 and HA interfaces not working. A workaround seems to be to use different interfaces for HA. The ID is 1056138.

I would suggest opening a ticket with Technical Support regarding this; they should be able to provide more details regarding the cause, workarounds, and what firmware resolves the issue.

Cheers,

Debbie