HA Problems With Zabbix

[g4bsfre]

Hey guys.

I have 2 60F v 7.2.11 and I'm monitoring via Zabbix 6.0.4. We use the oficial template to fortigate and cluster. I'm having an issue with an HA cluster where Zabbix keeps alerting from time to time that an HA member is down, when accessing the firewall. Everything is fine and synchronized. I've already restarted the service, rebooted the firewalls, and still the HA alarm keeps triggering.
The same template is used for other firewalls.

[adambomb1219]

Why 7.2 and not something newer?

What does Zabbix say? This sounds like a questions for them.

[AEK]

Hi

Probably the template is for other versions and doesn't work well with 7.2.11, or probably there is some wrong output from the FortiGate.

To investigate more you need to find which SNMP query is getting this wrong info, or which SNMP trap or which Syslog message. I didn't use Zabbix since years but I remember we can find exactly which one is causing the alarm.

After you find it you should discover what's wrong with the template or maybe you will find some output that doesn't match what is expected by the template.

You need to be good enough in Zabbix to troubleshoot the issue.