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TheOnlyJames
New Contributor III

Guest Login Fails after 6.6.4 Upgrade

Upgraded FAC from 6.6.2 To 6.6.4 as we need the "Endorsor" option so Guests can type in an email for WIFI approval. everything worked fine before with manual approval. After the upgrade the new feature does not work, but that is not the issue.

 

Now, No Guests can login to the WIFI, they see the portal and register, and I get the approval email and can approve, they show up in the correct group as before, but the credentials dont work. I get the following in the logs:

 

"Local user authentication from (null) with no token failed: NAS not allowed for authentication"

Type IdNameSub CategoryCategoryDescription

20350
Authentication Failed NAS Not Allowed
Authentication
Event
Authentication failed, NAS is not allowed for authentication

 

ype IdNameSub CategoryCategoryDescription

20114
Authentication Failed without Followup Login
Authentication
Event

Authentication failed, no successful follow up login.

 

The first error indicates the NAS is no longer allowed? none of that has changed? I don't know what no successful follow up means? everything was fine in 6.6.2 :( 

4 REPLIES 4
TheOnlyJames
New Contributor III

seems, the FQDN needs to be added as a NAS now?

theonlyVishay

We are have Same issues.
Did you find the fix?

funkylicious

have a look at https://www.reddit.com/r/fortinet/comments/1eyg3s3/captive_portal_facfgt/ 

"jack of all trades, master of none"
"jack of all trades, master of none"
TheOnlyJames

I think so! the request was now coming from the FQDN of the Fortigate firewall auth portal FQDN, I added that as a client on the FAC and it started working, Not very clear at all, but thats what I did,

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