Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
AlexFerenX
New Contributor II

Graceful FortiManager VM shutdown from Hypervisor

Hi!

Unlike Fortigate VM, neither FortiManager nor FortiAnalyzer VM respond to KVM "qm shutdown" command that "send an ACPI event for the guest OS". Is this by design - if so, why?

This is required when the Host is required to perform emergency shutdown of all Guests.

FerenX

 

1 Solution
thomas4
New Contributor

What is your hypervisor?

In my case on Proxmox, shutdown didn't work when 'QEMU Guest Agent' was enabled, but did work when that option was unchecked in the Proxmox gui (it always showed 'Guest agent not running' either way so I assume it is not included in FMG/FAZ KVM builds)

View solution in original post

7 REPLIES 7
CatInHat
New Contributor III

FortiManager and FortiAnalyzer VM can be configured for a smooth shutdown, but this usually requires special steps in the hypervisor settings and settings of the virtual machine itself.
For FortiManager and FortiAnalyzer VM, the "qm shutdown" command may not work due to differences in the virtual machine's configuration or ACPI support.

AlexFerenX
New Contributor II

Thanks, but unhelpful reply - may be this, may be that. 

 

Fortinet employees where are you?

AlexFerenX
New Contributor II

Unsure what conserve mode has to do with emergency power-down on a VM, but for former try automation-stitch for log id 22011.

AlexFerenX
New Contributor II

Bump..! Fortinet employee?

AlexFerenX
New Contributor II

Bump..! Feature request.

thomas4
New Contributor

What is your hypervisor?

In my case on Proxmox, shutdown didn't work when 'QEMU Guest Agent' was enabled, but did work when that option was unchecked in the Proxmox gui (it always showed 'Guest agent not running' either way so I assume it is not included in FMG/FAZ KVM builds)

AlexFerenX
New Contributor II

Thank you!

 

elog:

id=7368984872771125248 itime=2024-05-15 08:24:51 euid=1 epid=1 dsteuid=1 dstepid=1 log_id=0001010008 subtype=system type=event level=critical time=08:24:51 date=2024-05-15 msg=System shutdown (Power button) desc=System shutdown by power button operation=power button performed_on=localhost tz=+1000 devid=FAZ-VMTM<censored> dtime=2024-05-15 08:24:51 itime_t=1715725491 devname=FAZVM64-KVM
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors