Hello, there is a problem with Google Remote Desktop on the back of a Fortigate 100F. Enable the filtered applications and permit Google Play and Google Remote Desktop. Inside the LAN, you can connect to the devices without any problem. Sin embargo, the problem arises when you try to connect the LAN network, for example, from my home. At the extreme end, because the connection is stable, but when the computer initiates the connection, it will get a connection error after a while.
Because this is blocked from using Google Remote Desktop when you try to connect to the LAN, you can access an external device or vice-versa. He says that it may be necessary to enable some UDP entry ports, but I am concerned about safety risks.
Do you have any idea of how to solve this problem?
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Can you enter a screenshot of the policy that allows this connection so that you can check which UTM profiles apply in this case?
Created on 10-08-2024 08:20 AM Edited on 10-08-2024 09:20 AM By Anthony_E
Here the capture
Hi There,
Thanks for providing the screenshots. The policy and the application profile seems okay. I can propose two recommendations:
1. Allow STUN to the policy allowing the chrome remote access. Refer the link https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-enable-STUN-protocol-in-policy/ta-p... for more info.
OR
2. Best option would be is to allow RDP access and not Chrome if you are concerned about STUN. Refer https://community.fortinet.com/t5/FortiGate/Technical-Tip-Use-RDP-via-VIP/ta-p/210093 for more info.
Thanks,
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1696 | |
1091 | |
752 | |
446 | |
228 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.