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fortimaster
Contributor

Fortyanalyzer, Logs Loss afther downgrade

Hi all,

 

I had FAZ with last version but, cause I encountered several "cosmetic" problems, I downgraded it to previous 7.2 version. Afther that, I can't find old logs, they are all lost.

 

I've tried to upgrade to 7.4 version  by uploading a backup but the result is the same. Could you help me to obtain access to these logs? Is it possible?

 

Thanks ¡¡

 

 

 

 

1 Solution
Debbie_FTNT
Staff
Staff

Dear fortimaster,

FortiAnalyzer might have cleared the database during downgrade/upgrade, which would make it seem no logs are present any longer.

Can you please check if log files still exist under Log&Report > Log View?

If you see files there (*.elog, *.tlog) then the actual logs are still there, and simply need to be added back to the database.

A database rebuild should take care of it then:

https://community.fortinet.com/t5/FortiAnalyzer/Technical-Tip-FortiAnalyzer-SQL-database-delete-and-...

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++

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3 REPLIES 3
Debbie_FTNT
Staff
Staff

Dear fortimaster,

FortiAnalyzer might have cleared the database during downgrade/upgrade, which would make it seem no logs are present any longer.

Can you please check if log files still exist under Log&Report > Log View?

If you see files there (*.elog, *.tlog) then the actual logs are still there, and simply need to be added back to the database.

A database rebuild should take care of it then:

https://community.fortinet.com/t5/FortiAnalyzer/Technical-Tip-FortiAnalyzer-SQL-database-delete-and-...

+++ Divide by Cucumber Error. Please Reinstall Universe and Reboot +++
fortimaster
Contributor

Thanks for your help. The logs are still here. I go to try the first option of your attached link and I'll comment you the result. (exec sql-local rebuild-db)

 logss.JPG

 

 

fortimaster
Contributor

Thanks Debbie ¡ It has worked. Afther 2 days rebuilding database and afther  rebooting FAZ, I can see old logs.

 

Thank you very much for your help. 

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