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gcometa
New Contributor II

Fortiweb - Waiting Room Custom Template

Hello everyone,

 

I upgraded the FortiWeb version to 7.4.1 and saw the new Waiting Room feature. In the documentation I did not find a way to replace the original template. I opened a ticket to support but, I was answered that the feature is not available and you have to open an NFR but they did not indicate
I think this functionality is essential, the ability to edit the html template of the virtual waiting room seems to me the minimum, think trivially about editing languages.

5 REPLIES 5
Anthony_E
Community Manager
Community Manager

Hello gcometa,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello gcometa,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony-Fortinet Community Team.
gcometa
New Contributor II

ok thank you

Anthony_E
Community Manager
Community Manager

Hello,

 

I found this document:

https://docs.fortinet.com/document/fortiweb-cloud/23.3.0/user-guide/458499/waiting-room

 

 It is the one you are mentioning in your question?

 

Regards,

Anthony-Fortinet Community Team.
gcometa
New Contributor II

Hi Anthony,

What you linked me to is for fortiweb in the cloud version, what I refer to is the customization in the on-premises version with Fortiweb hardware.
Also in the new release 7.4.2 there is no option to edit the html of the waiting room....

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