Fortitoken re-Activation

guygox · ‎09-12-2013

Hi, I bought fortitoken 200. Everything went fine until my Fortinet 60C crashed. I had to change it (I have now a 80C). I wanted to reactivate my Fortitoken but it didn' t work I thing it is because they are associated with my old Fortinet and I don' t know how to make them works... How can I do ? Another question about fortitoken : On my Fortient I can see the option Revoke token. If I revoke a Token can it be used on another equipment? Thanks !

Carl_Wallmark · ‎09-12-2013

Hi, If you need to move the token to a different hardware you need to contact support so they can de-activate it. Revoke means that you de-activate the token for that particular user.

FCNSA, FCNSP
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FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

Dipen · ‎02-12-2014

Any changes on FortiToken Cloud are handled by Fortcare TAC only. Please raise a case and they will immediately do the needful for you.

Ahead of the Threat. FCNSA v5 / FCNSP v5

Fortigate 1000C / 1000D / 1500D