Fortitoken 4.2.0076 doesn't work

[YurJr]

Mobile fortitoken app stopped working after yesterdays upgrade . It upgraded to version 4.2.0076.

It shows me desktop mobile picture instead of running fortitoken app.

Before it works normal, no complains.

My system characteristics:

Redmi 4

Android version: 6.0.1

MIUI version: 8.0.5.00

Also I've tried to reinstall it:

1. Remove app

2. Install app

3. Open fortitoke  => works fine

4. Give permission to use camera .

5. Make Scan code

6. Close App

7. Open App

Result: It shows me desktop mobile.

Can you please suggest how to fix it.

Thanks

[sandra_kugele]

Hi YurJr,

I have exactly the same problem since this morning!!

I also did the same steps as you and still have the problem.

Looks like it is a problem with this version so we need to wait until they update again and hopefully fix it.

Regards,

Sandra K.

[#3]

Same here, Google Play store is starting to blow up with negative reviews, tried to report via the Live Chat but they won't allow you to use it without a product serial number.

[nines]

same issue here - does anybody know a workaround for this?

[Salas]

I had several users with Samsung A5, and fortitoken app hanging. Disabled camera permissions, and app started normally.

[vanakencae]

Same here for our Android users. iOS no issues. Since the last update the app is crashing and people cannot login.