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Fortiswitch is showing offline when fortigate connect via fortlink
Hello expert.
i Humbly request some guidance.
I have a fortigate 80F and tried connected to manage the fortiswitch 524D via fortilink
but the following error "offline" (see screen shots)
I have included a two screen shots for clarity.
Regards
Solved! Go to Solution.
- Labels:
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FortiGate
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FortiSwitch
Created on 03-10-2022 07:47 AM Edited on 03-10-2022 07:48 AM
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Hello Steffen,
I update the switch as per compatibility matrix and deauthorize with clean wipe the switch.
I repeated the authorization process again and it is still showing offline as per screen shot.
I refer to the kb article as per your post from the debugging the following error was displayed
daemon: wait for event up to 0s:240000us
361s:891ms:985us flp_event_handler[734]:node: internal1 received event 110 state FL_STATE_READY switchname flags 0x124a
361s:892ms:55us flps_fsm_transition[148]:node: internal1(peer:S524DN5019000072 owner:S524DN5019000072) | state: 2 | event: 110
Unsure what is next step to resolve the offline issue.
Regards
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Dear Jomof,
it may be, that the FortiSwitch OS is not compatible to your actual FortiOS for the Fortilink - please refer to the attached compatibility matrix :
https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/d756e8a9-6d2d-11e9-81a4-005056...
In case these are compatible, please refer to the following KB article to check the connection between both devices.
https://community.fortinet.com/t5/FortiSwitch/Technical-Tip-No-authorisation-between-FortiSwitch-and...
Best Steffen
Created on 03-10-2022 07:47 AM Edited on 03-10-2022 07:48 AM
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Hello Steffen,
I update the switch as per compatibility matrix and deauthorize with clean wipe the switch.
I repeated the authorization process again and it is still showing offline as per screen shot.
I refer to the kb article as per your post from the debugging the following error was displayed
daemon: wait for event up to 0s:240000us
361s:891ms:985us flp_event_handler[734]:node: internal1 received event 110 state FL_STATE_READY switchname flags 0x124a
361s:892ms:55us flps_fsm_transition[148]:node: internal1(peer:S524DN5019000072 owner:S524DN5019000072) | state: 2 | event: 110
Unsure what is next step to resolve the offline issue.
Regards
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Dear Jomof,
it might need to check with configuration of Switch and Fortigate, so it might be better to raise a TAC case with the serial number of the Fortiswitch to check this a little bit deeper.
Best, Steffen
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I will open a case as suggested.
Thank you
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So what happened? Having same issue with brand new switches and firewall after upgrading
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Did you check and make sure NTP is working on the FortiSwitch? Time being in sync is a key requirement for the FortiGate to be able to recognize the FortiSwitch.