Fortiswitch 424E upgrade failing

[lpaz]

I am trying to upgrade the firmware on our Fortiswitch, current version 6.4.1. I downloaded the firmware for Fortiswitch 424E:

When I click on apply, I get a message the message "there is already an active admin session for this browser".  I am the only user logged in and I tried clearing the cache and browsing history in the browser. The upgrade never succeeds or completes after this message comes up.

I tried logging in via putty to a ssh session but did not find a way to upgrade the firmware via cli. There is a way to verify the image but I did not find a method for actually upgrading the firmware.

Has anyone run across this before or know of a way to upload the firmware via cli?

[Anthony_E]

Hello Ipaz,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

[Anthony_E]

Hello Ipaz,

I have found this document:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Managed-FortiSwitch-firmware-upgrade-Image...

Could you please tell me if it is helping?

If not, we will continue to find a solution.

Regards,