Fortiportal SSID Greyed out

[efernandes]

I am trying to make changes to SSIDs on the Fortiportal but they are all greyed out for configuration. 
Is there an access or setting that I have to enable for making changes to the SSIDs, passwords and security mode?

[dbu]

Hi @efernandes ,

Can you share a screenshot how it looks ?

[efernandes]

From the image, you will that the SSID and password has been greyed out and I cannot make any changes

[dbu]

There can be several reasons for this:
Does this user has enough permissions to edit the SSID Interface ? 
What is the interface state ? It should be online ? 
Do you have the latest firmware version ? Which one ?
Have you tried with other browser?

[efernandes]

yes, I have tried with user having access to the specific site as well as with admin.

yes it is online
I tried another browser as well no luck.

I have the 7.2.2 version

[dbu]

Can you please share the configuration of the  interface :

config wireless-controller vap

config wireless-controller wtp

[efernandes]

config wireless-controller vap
edit "wlan1"
set ssid "vlan11"
set passphrase ENC c6Arz3uwYAyjILxZ4HlrUOIphYhek7urJqsnpdEaeY9I5GXp3PJs2WLSHCMDQjhUXpMutLARRObdbO49EuLGdsQm5EYUrVWgiZoHjVA2ZoZYcgYJEcP5IB9xmS5jPs9EpFaaDnjzhGelb+LTuVok426wY5ZW8vhkL4UwZMcZS07fgHc8Etk92yAiKPGVHUnVTaRFSg==
set local-bridging enable
set schedule "always"
set vlanid 11
next
edit "wlan2"
set ssid "vlan12"
set passphrase ENC L8Jy/wGPX5JWfQ1d/szqsoMUvslOGmiRt4Vu6u/GyWG8MDv2aYLlLlFIjI6O5YTU/ckKbMFTtXj6HEFl8SLB4K3U2wruWgyzjQJEwhJkZTv883m6t5/6FRXOXtlHvrcqzxSh23f8a6aNbv5tCK7+PdPKt2+DM0J/D0zfRzGxoipHsSwkcouEuH/HWm7xCDBhGHCk6g==
set local-bridging enable
set schedule "always"
set vlanid 12
next
edit "wlan3"
set ssid "vlan13"
set passphrase ENC ihy0Bn1pD4DZUC9GhEllf/xNB9s1HvrHMJ5ExWxZnN+V7IVFL6RZRB+wlRQPatx3RMZkM6ewfeyGbA51lWqLgaHLhOMKN5we5+ten8qyC1Et7I0dCfCRlgVRQaaIhQ7LujQFh4DJam6S+eqmszGKHkkM3+koD2c457DseN8S96t/fwfJCYF0dbnX+ZcTVjmpgbgw9Q==
set local-bridging enable
set schedule "always"
set vlanid 13
next
end
config wireless-controller wtp-profile
edit "FAP231F-default"
config platform
set type 231F
set ddscan enable
end
set handoff-sta-thresh 20
set allowaccess https ssh snmp
set login-passwd-change yes
set login-passwd ENC dML04+n3500+6TZ/iBLwv4fMWf9dK5isN2zpKFKy+2JDvDQUjYoFXSJVjtTnbB2D2jIvG5kK5t9nthLn1JRWdmdlvjwE8+wEHA+deOi5Tbv4o69GFZ38fTsRsYTfNsOmTD4dO2znNRvtBRGq/oc4DABTjVe5v4tDolfn7BlYOuVk/YI4pvR+AyxeFiN4rTutHHdsWw==
set frequency-handoff enable
set ap-handoff enable
config radio-1
set band 802.11ax,n,g-only
set auto-power-level enable
set auto-power-high 20
set vap-all manual
set vaps "wlan1" "wlan2" "wlan3"
set channel "1" "6" "11"
end
config radio-2
set band 802.11ax-5G
set auto-power-level enable
set auto-power-high 20
set vap-all manual
set vaps "wlan1" "wlan2" "wlan3"
set channel "36" "40" "44" "48" "52" "56" "60" "64" "100" "104" "108" "112" "116" "120" "124" "128" "132" "136" "140" "144" "149" "153" "157" "161" "165"
end
config radio-3
set mode monitor
end
next
edit "FAP234F-default"
config platform
set type 234F
set ddscan enable
end
set handoff-sta-thresh 55
set allowaccess https ssh snmp
set login-passwd-change yes
set login-passwd ENC zQCKkUV7b9b0DAnB5Ng1avd1Tb+dp5sgf6cvF3Mhp4JnxML22LVZmgBB6BOEYjS1IQC0jP8LaEzvrIRRoDbMqN02UcLV51rhuzjLjD8hNG8Tf/vyYrNzECIP6RWLYCFym5HFBPw/TV9Na3DTLoxrZTxs5tWMkw5glpywMDmHd/UAPVgHJjwauplM9+x/7pnelgGd+g==
set frequency-handoff enable
set ap-handoff enable
config radio-1
set band 802.11ax,n,g-only
set auto-power-level enable
set auto-power-high 20
set vap-all manual
set vaps "wlan1" "wlan2" "wlan3"
set channel "1" "6" "11"
end
config radio-2
set band 802.11ax-5G
set auto-power-level enable
set auto-power-high 20
set vap-all manual
set vaps "wlan1" "wlan2" "wlan3"
set channel "36" "40" "44" "48" "52" "56" "60" "64" "100" "104" "108" "112" "116" "120" "124" "128" "132" "136" "140" "144" "149" "153" "157" "161" "165"
end
config radio-3
set mode monitor
end
next
end
config wireless-controller wtp
edit "FP234FTF23030846"
set uuid 98d6f294-e6a0-51ee-7b48-5ceb00da77e8
set admin enable
set name "FP234FTF23030846"
set wtp-profile "FAP234F-default"
config radio-1
end
config radio-2
end
next
edit "FP231FTF23099AXV"
set uuid 98d963e4-e6a0-51ee-31c4-ca050013a642
set admin enable
set name "FP231FTF23099AXV"
set wtp-profile "FAP231F-default"
config radio-1
end
config radio-2
end
next
edit "FP231FTF23099AYT"
set uuid 98da19d8-e6a0-51ee-ef84-14a6946b7add
set admin enable
set name "FP231FTF23099AYT"
set wtp-profile "FAP231F-default"
config radio-1
end
config radio-2
end
next
end

[dbu]

There is nothing wrong with the configuration. 

I did some quick tests in my lab now and reproduced the same as you only if the user has read privileges. With right permissions i can edit, with read not possible. 

This is the admin profile generating same as you. 

[efernandes]

This user has the profile in which Wifi Read/Write permissions have been given. is there anywhere else I need to give the user permissions besides the fortiportal?

[dbu]

In order to edit the SSIDs you need a Read/Write for the WiFi & Switch .

If i disable it i loose the editing privileges on the SSID.
I believe this will be enough for you to edit them.