Fortinet tunnel is showing inactive state

[Umesh]

Dear All,

Hope I will get reply soon.

IPsec tunnel is showing inactive why and what can be issue behind it, could you please provide any solution on it.

Thank you for your support in advanced.

[Sachin_Alex_Cherian_]

Hi Umesh,

I see you are using a dial-up client.

Hope the policies are in place for the tunnel to come up.

Cross-verifying the config parameters would be helpful to see if there is any mismatch.

Check against the VPN event logs to check if it shows any error.

If still not able to figure it out you need to run the ike debugs.

[JoaquimdeSousa]

Hello,

I have the same issue. FortiGate 40F (v6.4.15 build2095)

Reproduction : I use the GUI not the CLI.

1. I created a vpn user

2. I assigned this user to a vpn group

3. I used th VPN wizard to create an Dialup FortiClient (Windows, Mac OS, Android) :
-> https://docs.fortinet.com/document/fortigate/6.4.15/administration-guide/785501/forticlient-as-dialu...

4. In Firewall & Objects
-> Addresses :
-> Created automatically -> vpn1_range = 192.168.1.1-192.168.1.254
-> Created automatically -> vpn1_split = members = lan
-> Firewall Policy :
-> Created automatically -> vpn_vpn1_remote_0

-> The VPN was created, but shows INACTIVE.

I really don't understand. Can some help, please ?

Kind Regards,
Jo