Fortinet VPN connected but not able to ping remote IP in windows 8.1

[nathan1]

Hello Experts,

I installed the Latest version of Fortinet VPN in my windows 8.1 laptop.

I am able to connect the VPN. But I am not able to ping the remote IP.

Can you help on this?

[ede_pfau]

hi,

which remote IP?

If you ping the remote FGT ping must be allowed first on the WAN interface.

[nathan1]

I want to access the system in different country. They told to install the Fortinet client. I installed in my windows 7 box and able to connect the VPN and also able to access that server.

But I did the same in my widows 8.1 laptop. but able to connect vpn but not able to access(ping) that server