Fortinet VPN Client, install does not create Virtual Adpter

[Steve_Disorbo]

Installing the Fortinet VPN Client on a Windows 11 machine does not create a virtual adapter. Reinstalling the client does not resolve the issue either.

I’m hoping that manually creating the virtual adapter will solve the problem, but I haven’t found any documentation on how to do this. Has anyone else encountered and resolved this issue?

[funkylicious]

Hi,

What version of FortiClient have you installed/tried ?

L.E. try also installing VC and a uninstall/install of FCT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[southdaytona]

Hey Steve, I'm running into the same issue, did you ever find a solution?

[funkylicious]

an idea would be to reinstall the client.

[southdaytona]

Yea I've done it several times.  The thing that is weird it the vpn worked for a week or so, and now as soon as i connect it says it crashed.  Have another machine right next to it, same installer, it connected just fine and I see that adapter.  

[Steve_Disorbo]

Hi,

Yes I did resolve the issue, by installing the correct Microsoft Visual C++ Redistributable, however I do not recall what version it was.

I currently have these installed.

[southdaytona]

Ok, thanks.  I think the more i look into my issue has to do with my inseego m3000 from T mobile issuing ipv6 address and my vpn is ipv4 only.  I've disabled that in attempt to troubleshoot and its connecting now.  The issue is since the problem was intermittent did that fix it, or is that unrelated, i guess time will tell.

thanks for your response, these intermittent issues with several factors are always tricky to diagnose.