Fortinet SSO Install Problem

[rcpdkc]

I get this error when installing Fortinet SSO, what could be the reason?

[HarshChavda]

Hello @rcpdkc ,

Can you check and confirm if you're running the installer with administrative privileges. Right-click the installer file and select "Run as administrator." 

You can refer this document: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-install-the-FSSO-Collector-Agent/ta...

[rcpdkc]

Hello. I run the file as administrator but same again.

[ozkanaltas]

Hello @rcpdkc ,

FSSO collector agent needs some privileges. If your user does not have this privilege, your installation will fail. You can run with admin privilege that setup. If you don't want to run with admin rights, you can restrict FSSO service users. You can follow this document to restrict user rights.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Restricting-a-Fortinet-Single-Sign-On-Agen...

[rcpdkc]

User administrator account.

[ozkanaltas]

Hello @rcpdkc ,

Which user account did you use in this step?

[rcpdkc]

.

[rcpdkc · Accepted solution]

I created a new admin user and logged into this session and the problem was fixed.