Fortinet Crash - 7.4.7

[jone4646]

Recently upgraded my firewall fleet (about 15 60f's, 2 100f's)

We're experiencing a crash of some sort every 2-4 days.

Of course a ticket has been opened and they're working it, albeit very very slowly. Pretty disappointed in their lack of urgency and overall continued lack of code quality.

The crash debug logs from the console session has:

NP6XLITE: __np6xlite_tunmgr_write:61 timeout

Not sure if anyone has seen this or knows anything about this issue ---- we're experiencing a high impact when this crash occurs, of course.

[Menella]

Perhaps the same trouble here

You are experiencing the Bug 1009815

System

Bug ID	Description
1009815	A kernel panic may result when setting qos-type to shaping in some instances. Workaround: Either disable NP offload or change the NP7 default-qos-type setting from shaping to policing. This requires a restart of the device for the configuration to take effect. config system npu    set default-qos-type policing end

You have to disable all Traffic Shaping Policies