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mariacanonico03
New Contributor

Fortinet 7.0.7 is not installed on windows 11

Hello,

for security reason my company force me to install fortinet 7.0.7.

 

I am trying to install it on windows 11 (it is running on a VM parallel and the below Operating System is Mac). Each time that I try to install forticlient using the .exe installer I receive a generic error.

Screenshot 2022-12-28 at 11.46.08.png

 How can I debug / understand which is the error below? I really need the new version of forticlient before the end of January,

Thanks to all the people that will be able to help,

Maria

7 REPLIES 7
abarushka
Staff
Staff

Hello Maria,

 

Could you please elaborate whether you are trying to install FortiClient on MacOS or VM running different OS?

FortiGate
mariacanonico03

Hello I am trying to install the fortinet VPN 7.0.7:

 The Pc is a macnnok pro with m1 processor.
I use a Virtual Machine powered by Parallel, where it is installed a windows 11 operating System. It is here where I am trying to install the software and it doesn't work.

but I don't think the problem is that the windows 11 is installed in a virtual machine, because other people are having the same problem in other laptops.

Arilas
New Contributor

Hello, maybe you find solution?

I get the same error on windows 11.

mariacanonico03

No I am sorry, still struggling to install the fortinet 7.0.7 on my laptop

abarushka
Staff
Staff

Hello,

 

Do you have the latest Windows updates installed?

FortiGate
Arilas

Yes, i try another one laptop and the same error.

B0319A9A-75D7-4295-80AF-260B743DB1DA.jpeg

LRH_Gomes
New Contributor

Hello Maria,

Exact same problem as you.

I've already tried in a fresh new Windows 11 installation e faced the same.

Stuck here.

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