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rcpdkc
Contributor II

Fortinac Change L3 Devices

Hello, I am using fortinac-f version 7.2.5. I added my existing firewall as l3 device. I have access point devices under it. yesterday I replaced my existing firewall with a different model. since yesterday, when I add my username and password to the cli line from the credentials section in the interface, I get an error. the access point devices I saw before are no longer visible. although I press the clear known host button, nothing changes.nac_error1.PNGnac_error2.PNG

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Sx11
Staff
Staff

One thing to keep in mind when replacing devices in FortiNAC inventory is that you need to delete the old modeling. Even if it is exactly the same device type or model.

 

Best practices in such cases explained here:

https://community.fortinet.com/t5/FortiNAC/Technical-Tip-Best-practice-when-replacing-a-network-devi...

 

Regards

sx11
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