Fortimanager cant add Device

[1mm]

Hello,

I have deployed FortiManager in Azure Infrastructure (Version is 7.4.1 with Trial License (which supports up to 3 devices)). Also I have 2 virtual FortiGate on-premise in Activa\Standby HA. I would like to add them to the FortiManager, all accesses are granted, FortiManager has network access to the FortiGates, but cant add it. 

There is screenshot:

10.225.244.2 - IP address of loopback interface (I enabled on them FMG-access) 

What is the issue?

[asrour · Accepted solution]

check the compatibility first

fortimanager-compatibility-5.6.later.pdf (fortinetweb.s3.amazonaws.com) 

[1mm]

Hello, Thanks for your reply. In matrix I see that its supported, but can't add.

[asrour]

this is a Model device added in your Fortimanager.

please check: Adding offline model devices | FortiManager 7.4.1 | Fortinet Document Library

you can add the Fortigate cluster from Device manager -> Add Device -> Discover Device instead of adding a model device

[Elija]

Thanks for the solution.