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chrispng
New Contributor III

Fortimanager VM -Trial undefined

Dear Community,
i am having problem with logging in a fortimanagervm
doownloaded img, installed it on HyperV with 4 GB RAM 2 CPU cores
1 initial nic vswitch
1 initial vhdd
 
FGMVM has a dummy policy to connect to internet through FGT.
I can see the traffic logs from FGT and ping from the CLI of the VM
 
when i try to log in with Forti cloud creds from GUI i get undefined error
 
I tried to upload my trial license file from my assets with no avail.
 
Any ideas?
Thanks in advance
1 Solution
chrispng
New Contributor III

I have managed to resolve the issue, i log into the asset managment,changed the ip in the FORTIVM asset to the one i have setted in my VM, and redonwloaded the licence file. After i uploaded in the VM , and a while more for the updates, it worked as a charm

 

Thanks everyone

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2 REPLIES 2
abarushka
Staff
Staff

Hello,

 

You may consider to sniff FortiManager traffic on FortiGate side and check for anomalies (whether TCP/TLS sessions are established, certificate looks good, MTU, etc.). 

FortiGate
chrispng
New Contributor III

I have managed to resolve the issue, i log into the asset managment,changed the ip in the FORTIVM asset to the one i have setted in my VM, and redonwloaded the licence file. After i uploaded in the VM , and a while more for the updates, it worked as a charm

 

Thanks everyone

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