Fortimanager Trial in airgap environment

[Ronny]

Is there a way to use Fortimanager trial in an airgap environment? The Entitlement Files not work because the Trial has no support.

[Anthony_E]

Hello Ronny,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello Ronny,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

[Anthony_E]

Hi Ronny,

Did you already have a look at this document?:

https://docs.fortinet.com/document/fortimanager/7.6.1/administration-guide/686126/licensing-in-an-ai...

Regards,

[Ronny]

Yes, I know this article. This also works great if you have an appliance with valid support. The problem with the trial version is that there is no support (it is only a trial). Without support, the Entitlement File is also empty and cannot be imported in the Fortimanager.

[Anthony_E]

Hi Ronny,

Oh ok.

@jasonhong, could you maybe provide an answer with your FortiManager expertise?

Regards,

[Anthony_E]

Hi GW,

Could you maybe help Ronny with your FortiManager experience?

Regards,

[Ronny]

Short Update: I was able to solve the problem by requesting a regular trial license from the responsible Fortinet sales partner. Since this has a test period of approx. 90 days, the entitlement file could also be generated and imported. I suspect that the “free” trial license is simply not designed for AirGapped environments, but generally requires an Internet connection for activation.

[AnthonyH · Accepted solution]

Hello Ronny,

From reading our documentation one of the requirements for activating the FortiManager Trial license  is that the VM has Internet access to complete the licensing process.

Sources:

https://docs.fortinet.com/document/fortimanager/7.6.0/vm-trial-license-guide/273638/activating-a-fre...
https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/b47ca3ee-be54-11eb-92d0-005056...