Fortimail antispam profiles

[heskez]

Hi There,

I'd like to achieve a goal where a user gets informed by email when an email sent to her is marked as spam based on Fortiguard blacklisting.

Because I didn't want to affect other users.

I've setup a new antispam profile with a new action and a notification profile where I added the user's email address.

Now I don't get the idea this is working as expected. I don't think the new antispam profile is used but the old one still is active for that user.

How am I able to determine which profile is actually "touched"?

Thanks in advance

Best,

Erik

[heskez]

Any Fortimail experts leftover? 

[abelio]

Hi

heskez wrote:

How am I able to determine which profile is actually "touched"?

use History logs.

For each email, "Policy IDs" column shows  Access control:IP policy ID:Recipient Policy ID

[heskez]

Hi Abel, 

Thanks, I've found out it's using the default recipient policy instead of the new created one. 

Now I've to force it to use the new one somehow. 

Best,

Erik

[heskez]

Hi all, I'm still stuck since the email refuses to use the new created recipient policy. 

[Bromont_FTNT]

Did you move the new recipient policy above the catch-all?

[heskez]

That option is greyed out..

[Bromont_FTNT]

Select the domain then you should be able to move it up

[heskez]

Hi There, You were right Bromont_FTNT, I was able to shift up after selecting the domain. Thanks!

Now just let's wait and see what happens..

[labiomedit]

make sure the new recipient policy is on top of the list, it goes and check top to bottom until it finds the correct policy and stop there.