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mmcpher76
New Contributor

Created on ‎07-21-2020 07:33 PM

Fortimail - User deleted quarentined mail by mistake. Looking to recover the deleted messa

Hope someone can help. We have a Fortimail hosted solution, version 6.0.9   It is working fine. However today a client received a message about mail in quarantine. However instead of clicking the envelope with a green check mark, the user accidentally clicked the rubbish bin, thus deleting the mail. Therefore I am looking for a way to recover the deleted mail. Any assistance would be appreciated.

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TS_ITPro
New Contributor

Created on ‎07-08-2022 08:30 AM

I would like to know this also as it is not mentioned in any of the admin guides.

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AEK
SuperUser
SuperUser

Created on ‎07-12-2022 04:00 PM

That's exactly why backup is good, otherwise try ask the sender to resend his mail.

AEK
AEK
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