Fortiguard

micahawitt · ‎07-17-2014

I have a Fortigate 100D. It has been laying dormant for about 3 months and i recently upgraded to 5.0.7 and built it from scratch. I have installed it at client site, everything works great. Except, Foprtiguard, i am using the Fortinet DNS servers and those have a green checkmark. I have called the ISP and there is no firewall blcoking anything, i replaced an 80C out there that had no issues checking into the Fortiguard. The 100D was replaced on the same port as the 80C. Any thoughts?

Warren_Olson_FTNT · ‎07-17-2014

Micah, What specifically isn' t working with regards to FortiGuard, your AV/IPS/etc updates? Have you already tried changing ports from 53 to 8888 or vice-versa? You can also debug doing the following: diag debug application update 255 diag debug enable exec update-now

dasilva13 · ‎08-11-2014

Did it even register with FortiGuard? can you ping FortiGuard DNS servers from CLi console?

rwpatterson · ‎08-11-2014

Replace the Fortinet DNS servers with the ones present on the old 80C.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Istvan_Takacs_FTNT · ‎08-11-2014

Hi Micah, FortiGuard licence doesn' t automatically comes with the ForitGate. You have to purchase separate license to get those updates. Have you bought the licence? If yes, then you can log a support ticket to investigate why you don' t have access to those features.

micahawitt · ‎08-12-2014

HA! Forgot i had this post, sorry all. I figured the issue out, with VDOM, i did not change the mgmt vdom to the one that i built. Once i did that, voila! Again, sorry for delay, and thanks all.