Fortiguard login from cli

[fortiFWuser]

Hello, 

I have a fortigate and it is registered to forticloud. 

I would like to change the account it is registered to. I have done it previously  through CLI, but I cannot find the correct command. 

I have found this page but I get an error

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Logging-in-to-FortiCloud-from-FortiGate-CL...

Any help appreciated

Thanks and regards, 

Konstantinos

[srajeswaran]

Can you share the OS version and the error you are getting.

[fortiFWuser]

Hello, 

Version is v7.0.9 build0444

and the error is 

Failed: FortiCloud system error(-400)
Command fail. Return code 5

Regards, 

Konstantinos

[srajeswaran]

Did you specify the domain name while executing the command? I see this error when the domain name is not specified, it works fine when I use "global" as domain.

execute fortiguard-log login <email> <password> <domain> <email>

[fortiFWuser]

Yes I input either europe or Europe but I get the following 

Failed: Error password(-403)
Command fail. Return code 5

It is the same with global

Regards, 

Konstantinos

[srajeswaran · Accepted solution]

This message states the password is incorrect. Are you able to login to the portal directly with this password? Can you reset your password and then try.

[fortiFWuser]

Great Suraj, 

I had the wrong password..

The lesson is .. do not trust the customer.. hahah

Regards, 

Konstantinos