Fortiguard Web Filtering Not Registered

[southside]

Hi All,

When I click on Security Profiles>Web Filter I get an alert: Warning: This device is not licensed for the FortiGuard web filtering service.

Traffic may be blocked if this option is enabled.

It should be licensed, when I click on Dashboard>Main, licensing shows web filter licensed backed up by Fortiguard Licensing Information.

Are these the same thing and if yes, any clues for resolution? If no, I need to look at this licensing.

Regards

Adrian

[Dave_Hall]

Hi Adrian.

Without knowing more about your issue (fgt model and firmware, fortiguard status, etc.) I can only direct you to one of the FortiGuard troubleshooting guide, located here.