Fortigate version upgrade

[scs1]

Hello,

I would like to upgrade a Fortigate VM on Azure.

I registered the license on Fortinet but cannot add the license to my fortigate "Manual license upload failed". Is there another way to add the license?

Will it allow me to download the firmware images on fortinet.support? (I don't have the "support" license).

Can I recreate a VM (in the target version), put my new license on it and import the configuration of the old one? Without "causing damage"

[ndumaj]

Hello @scs1 

Please try to use the CLI command to install the license:
execute restore vmlicense tftp <filename>.lic <tftp_ip>
Article:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Procedure-to-apply-FortiGate-firewall-lice...

BR

[ndumaj]

Additionally

Check the administrator / user login access rights you are using, uploading the license.

The id used must have rights to update / upgrade / backup licenses and files, hence getting error "manual license upload failed" when updating the license.

BR

[ndumaj]

Here you can also find a useful article that can help:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Uploading-the-FortiGate-VM-license/ta-p/19...

Thanks