Fortigate management interface via Forticloud blank?

[jayp_petfolk]

All of a sudden I can't login to my 40F device in our Forticloud instance...the appliance is up and I can connect to it via VPN, but for some reason when I try to connect to remote management via Forticloud I just get a blank screen. No config changes were made....anyone else seeing this?

[jayp_petfolk]

Hi all

if anyone else is having this issue, this is what I did to fix it

Use the below commands in CLI:

#config system central-management
    set type fortiguard
end

[Teg-Admin]

thanks but didn't resolve the issue, neither did a "resync device" from Fortigate Cloud...my other devices don't have this issue. I think it may have this issue because it's failover interface stopped working and was using DHCP assigned DNS that failed as well so maybe that caused a disconnect and it needs a reboot to get back connected. I'll try that next as I'm sure support will want that.