Hello. I'm newbie with Fortinet, so please forgive me my ignorance :) and my english. My fortigate 200D is connected to ethernet via wan1 to router. Router is from my Internet Provider and i've got external ip. When I ping wan1 from inside network(for example 66.234.234.66) then 100% packets received ok, but when i ping the same address wan1(example 66.234.234.66) from outside my network, 50% lost. I changed to a different port on router my ISP(with the server wich correspond 100% packets). No improvement. Port WAN1 on Fortigate 200D is enabled to 100Mbps/Full Duplex. I take off all Basic and Security Features DNS: 8.8.8.8 and 8.8.4.4. Firmware: v5.2.4 - i don't want a newer one, because is ugly :) Operation mode: NAT Anyone can help me? Look at image.
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Hi, this sounds like a network setting. Check your wan ip and the subnet mask. Also make sure you have a default GW set to the isp router.
Grtz. Ralph
Then, I would try a different device like a simple cisco, Linksys router or just a PC assigning the same IP to see if you still lose 50% or packets. At least you can know at that time if it's FG or other part causing the symptom.
Have you noticed any bandwidth issues ?
You might have one way of your traffic saturated maybe ?..
check the output of "diag hardware deviceinfo nic wan1" and check for CRC errors or queues ..
Luiz Alberto Camilo NCT São Paulo www.nct.com.br NSE-5 Expert
Hi.
When I try connect via ssh, putty connected to other equipment. This ip address was used by other router in my network(router doesn't ping when i check this address).
So, this is solution of my problem: change address ip for other free address.
Thank you for yours answers(especially about trying other hardware).It was very helpful and that obvious :)
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