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Fortigate load logs from FAZ extremely slow.
Hi all.
I just received the below error via reviewing Forward logs from Fortigate.
Request is proceeding slowly X% complete
The Fortigate is now running on 6.2.9 and sends the log to FAZ.
Anyone can help?
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FortiAnalyzer
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FortiGate
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Try specifying a time range.. like last 24 hours or last 7 days.
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There are couple of points that need to be checked :
- Are FGTs sending logs real-time to the FAZ?You need to see the log setting
- Logs going out from the FGT ?you need to run sniffer on FGT itself to see if the logs going out from the FGT itself
- Check the which FGTs are sending logs ? Is the IP correct ?
- Verify the FAZ compatibility Chart https://docs.fortinet.com/document/fortianalyzer/7.4.0/compatibility-with-fortios
- Check to see if logs are being received by FAZ
- What is the logging status on FAZ (green, red )
- What do you see in log view ? Can you switch to realtime and historical logs ? any logs there
https://docs.fortinet.com/document/fortianalyzer/7.4.0/administration-guide/294662/viewing-historica...
Thanks
Pavan
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Hi @Potato,
I suspect that the connectivity is timing out and unable to fetch forward logs from FAZ.
you can perform below action plans:
1) Ensure you have a stable network/internet connection.
2) You can increase the timeout as below.
> config log fortianalyzer settings
> set conn-timeout
conn-timeout Enter an integer value from <1> to <3600> (default = <10>).
please increase the time out and confirm the status.
Regards,
Kruthi
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