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FortiHelp
New Contributor II

Fortigate integration with FortiEDR disconnect

Dears ,

 

I have installed the FortiEDR Core on-premise and made all the required configurations to integrate Fortigate with FortiEDR. The problem is that the connection is successful, but after a while, give the error as shown in the below PIC.

Integration-error.jpg

 

Core-Running.jpg

 

pic-OK.jpg

 

3 REPLIES 3
ozkanaltas
Valued Contributor III

Hello @FortiHelp ,

 

Do you see anything related to that error in the event logs?

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
Sheikh
Staff
Staff

Hello @FortiHelp 

As per FortiEDR admin guide,

  1. To block an address on the Firewall, in the Address Group field, specify the name of a previously defined address group on the firewall. For FortiManager and FortiGate integrations, you can optionally specify the name of the VDOM domain in the VDOM field. FortiEDR uses the default root VDOM if the VDOM field is empty.

    - OR -

  2. To trigger a custom action on the Firewall, click the Add Action button to display the following popup window:"

https://docs.fortinet.com/document/fortiedr/6.2.0/administration-guide/778942/firewall-integration

regards,

 

Sheikh

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FortiHelp
New Contributor II

Dears,

 

I have done everything, and the connector is working fine between Fortigate and FortiEDR, but it is strange why the connector disconnected after a while

 

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