Dear All,
I have F2601 ver 7.4.1 which manage 600 221E AP, WAD process consume CPU and if i dont reboot the controller every 10 days it will be crash and i have to unplug the power for it to work again.
I opened many tickets with TAC team since 4 months with no luck or proper feedback why this is happing.
Regards,
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Hi @osamaoj, Could you please provide the reference ticket to verify the case history?
Thank you.
Hi Maulish,
The 4 tickets are same but different controllers same model.
9290730
9155260
9152755
8155406
Thank you
It keep happing every week now and no proper answer from TAC team.
!!!
While the investigation is in progress, can you enable an auto-script as suggested in below article to restart WAD process every 24/48 hours to avoid complete outage?
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-restart-WAD-or-IPS-engine-using-aut...
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