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Matheus1
New Contributor

Fortigate consuming high memory after upgrade

After we upgrade from version 7.4.1 to version 7.4.3 we are facing a lot of problems with memory leak.

The memory starts the business hours with 65% and increase during the day, in the other day start with 71%, the other day starts with 75%.... Always increasing until the moment we have to kill the process to not enter in conserve mode.

We made the upgrade to version 7.4.4 last week, but the problem still persists.

We have a HA cluster active-active, model 1101E.

3 REPLIES 3
adambomb1219
SuperUser
SuperUser

Did you open a TAC case?

Matheus1

We already opened a case with TAC, its been 2 months that this case its opened. We did a lot of things together with TAC, but didn't solved this issue of memory leak.

adambomb1219

Well I would escalate the case with your Fortinet account team or your Fortinet partner.

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