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Freestar
New Contributor

Created on ‎02-23-2015 01:20 AM

Fortigate can't boot

Hello!

My Fortigate 60c doesn't boot since Today. The Fortigate was on the powersupply but sombody pluggd it off and since then the Problem occures. I can reach the Consol but its empty (no login appears).

The lights on PWR also the Internal lights light up the rest won't. Also the reset wont work...

 

Does anybody know a solution?

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hklb
Contributor II

Created on ‎02-23-2015 02:01 AM

Hello,

 

Yes, the solution : open a ticket support for a RMA

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emnoc
Esteemed Contributor III

Created on ‎02-23-2015 02:28 AM

Solution:  Does display the boot interrupter? Can you  reformat and install another image? Do you have support-account and can grab the HQIP images and run a diagnostic?

 

I highly doubt you need to RMA it. It probably just needs to be reformat. If it's hardware related, than grab the HQIP image and run thru the test ( you still need support access to grab that image ), that will at least give you status on any hardware issues.

 

Ken

 

PCNSE 

NSE 

StrongSwan  

PCNSE NSE StrongSwan
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