Fortigate access blocked

[Arrowexpress]

Hello dears!

I have been struggling to find a solution for my problem! 

by mistake I have activated the two way authentication token on my fortigate dashboard and I have only one account admin no backup account and no backup configurations as well ! 

I have tried to access through SSH. & serial port it keep asking for the token ! 

on mobile token I could generates the code but on dashboard it says that authentication failure ! 

[ozkanaltas]

Hello @Arrowexpress ,

If your version is 7.2.4 or lower, you can use the maintainer account to reset your password and token. 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Resetting-a-lost-admin-password/ta-p/19704...

Otherwise, you have to factory reset the device after than you can restore from backup if you have. 

[filiaks1]

This seems bad but we learn from our mistakes.