Fortigate VM Evaluation License not working

[ekerls]

I can't get past the License Page... Can anyone help

[abarushka]

Hello,

There is a DNS error "dns resolve error" in the bottom of the last screenshot. You can check DNS settings in the CLI under "config system dns".

[piyush0011]

Hello @abarushka 

Can you please let me know more steps for "dns resolve error"

[gfleming]

You might do well to follow the instructions in the documentation: https://docs.fortinet.com/document/fortigate-private-cloud/7.2.0/vmware-esxi-administration-guide/61...

[arisjay]

I have tried the proper DNS setup but still couldn't get the license in. Same goes to I change to 8.8.8.8 and 8.8.4.4. But what I just realised, you need to make the port1 as DHCP so it can have internet connection?

[abarushka]

Hello,

IP address should be either assigned statically or dynamically. Internet connection is required in order to verify the license unless FortiManager is used to verify the license.

[BNR]

dns resolve error it means the VM is unable to ping DNS(ex:8.8.8.8) and there is no default route to interner just check once hy executing the command ping 8.8.8.8

if it pinging the google dns it will work

if it is not pinging then follow the below process

Enter the below commands in cli to set primary and secondary dns

1.configure system dns

2.set primary 8.8.8.8

3.set secondary 8.8.4.4

Then add default route with below commands

4.config router static
    edit 1
    set device port1
    set gateway <your default gateway IP>
next
end

then it will work.

NOTE :  "Only one trial version is permitted per cloud account."

[VickyI]

No luck with this solution either.