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Tutek_OLD
New Contributor

Fortigate Replacement Messages do not have images

Hi,

on my computers when Fortigate deny access on webpage and display message, this message have only text. When I see the same message on Fortigate configuration, I see that this message have also images and background. How could I fix this?

8 REPLIES 8
Tutek_OLD
New Contributor

what I found, images on replacement messages do not appear when using chrome and microsoft edge, when use Firefox then replacement message is shown correctly. 

Here is how look replacement message, on chrome and edge:

Donaire
New Contributor III

Tutek wrote:

what I found, images on replacement messages do not appear when using chrome and microsoft edge, when use Firefox then replacement message is shown correctly. 

Here is how look replacement message, on chrome and edge:

Hey, 

 

The replacement messages are in HTML, 

You may need to update your browser What is the version of you fortigate ?

Networkadmins
New Contributor

Hi, we have same problem here. Uploading correct size and type of logo but not showing up when blocked page info appears. I can see image/logo in edit mode on GUI. 

Any suggestions are welcome.

Cabl3s
New Contributor

Hi folks, I had the same problem with the pictures (on Edge and Chrome). I saw this already and also use our CA etc... But id did not help.

But I found also another way which maybe help others.

 

I've simply converted our logo.png file to Base64 code. You can use e.g. the online converter:

https://www.base64-image.de/

 

And then, add it to the HTML body of your replacement pages.

For sure change the image size (width and height) and put your encoded picture code into the example link.

 

 

<img width="500" height="150" alt="logo" src="data&colon;image/png;base64,HEREisTHEencodedPicture>

 

 

With that change, I can see the picture on all current browser's without any problems.

 

Hope this helps other Fortigater's :)

Cheers Cabl3s

 

 

 

joseppo
New Contributor

hi,

could you be more precise where did you paste the code and what did you change?

Thx

This is my config:

}
.logo {
background: url(%%IMAGE:logo%%) no-repeat center;
height: 267px;
object-fit: contain;
}

earnestriding
New Contributor

Hello There,

 

It seems like your Fortigate replacement messages might be experiencing a display issue, as they lack images when viewed on your computers compared to the configured messages on Fortigate. To address this, first, check the image settings in your Fortigate configuration to ensure they are properly configured. Additionally, verify if the web browsers on your computers have any restrictions that might be affecting image display. If the issue persists, consider reaching out to Fortigate support for assistance. In the context of enhancing visual elements, similar to the way you enjoy Beautiful Editing Picsart Background Pictures, resolving this matter could potentially elevate the aesthetic appeal of your Fortigate replacement messages...i hope my suggestion are helped you out.

kaneru103
New Contributor

umm simply converted our logo.png file online. You can use e.g the online converter:

https://compresskaru.com/

Stryill
New Contributor

Hi there,

Your Fortigate replacement messages might be having display issues with images on your computers. First, check Fortigate's image settings and your browser restrictions. If the problem persists, contact Fortigate support. Improving this can enhance the visual appeal of your messages, similar to enhancing pictures with PicsArt Mod Apkdragon mania mod apk Background Pictures.

Hope this helps.

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