Fortigate - Issue to Activate trial License

[stanleyssm]

ALL, 

I am creating my Fortigate Lab, using vmware workstation pro.

i have downloded the lates VM-FGT_VM64-v7.6.0.F-build3401-FORTINET.out.ovf.zip (98.44 MB)

i did all config, and i can reach out to internet, but when i try to activate the trial license using GUI or CLI, it give me Timet error msg. find the SC belos, and please help

NOte, i alread do all theses steps inthis link:

https://docs.fortinet.com/document/fortigate/7.6.0/administration-guide/441460/permanent-trial-mode-...

[stanleyssm]

Sir 

i want only to activate the Trial license only, and you suggest first to register the product , so when i try to to register using the Serial number, it not accept.

[dingjerry_FTNT]

Anyway, how did you get this trial license?  What content does it have?

[stanleyssm]

Hi, 

I dot hve a Trial license, i need it to activate.

can someone assist how to acivate a trial license for a fortigate lab.?

[dingjerry_FTNT · Accepted solution]

Hi @stanleyssm ,

In your FGT GUI --> Dashboard --> Status --> FortiGate Cloud widget, what does it look for now?

[stanleyssm]

Hi , I still don't have access to the dashboard, as I haven't been able to do the licensing yet. See below. Is there another way to get there without being able to activate the license here?

[dingjerry_FTNT]

Hi @stanleyssm ,

In your last screenshot, there is such info (See in the screenshot below)

Have you tried to login to FortiCare? 

BTW, FortiCare is https://support.fortinet.com 

[stanleyssm]

Hoo, let me start from scratch and explain what i did until now.

1. I download the Vm from fortigat the last image and import it to my Lab, using  vmwrae workstation pro

2. i do all config to access to internet and via Web browser

3. i tried to activate the evolution license using GUI (using account wich i have registered on forticloud)  it give error msg says TIME OUT

4. I tried activet evoulution license using CLI, the same msg erro shoe, Time out.

5. i posted here for supprt, and i sent the requested information.

so my question is now, is it possivel to access to the fortigate dshboard if the evolution license its not acivated? if so please show me how, so i can try activate from the dashboard. if not, how to resolve the activation this evaluation license

[dingjerry_FTNT]

Hi @stanleyssm ,

After Step 2, did you confirm that you have the Internet access? 

The error "Time out" may indicate that you do not have Internet access for FortiCloud login.

What you see in GUI/CLI is what you have.  In CLI, could you run the following CLI commands?

get router info routing-table all

execute ping 4.2.2.2

[stanleyssm]

Hi see the response attached.

[dingjerry_FTNT]

Hi @stanleyssm ,

Interesting:  You do have Internet access, you do have access to the FortiCloud login. So you are supposed to be able to register this VM device. 

In your FortiCloud account --> Product List, is there any other VM device for trial?