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I suppose it is a routing issue
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If all else fails, use the force !
If the session is a DNS session (port 53), and the response code isn't 0.
If the session isn't a DNS session, then the session received an ICMP packet with error code:
ICMP_DEST_UNREACH ICMP_SOURCE_QUENCH ICMP_TIME_EXCEEDED ICMP_PARAMETERPROB ICMP_REDIRECT
It is enabled for the session if the policy has traffic log enabled, e.g., set to logtraffic-all (have to verify).
make sure the system is actually online and that the Microsoft firewall is not blocking the response.
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