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M4verick
New Contributor II

Fortigate: Captive Portal not working on MacOS

Good morning at all,

 

I have a problem using the captive portal on MACos.

The login and password page pops up, I enter them and the page times out. I'm wondering if anyone has had this problem and if they have any advice for me.

 

Same user with windows and android everything ok.

in the past I remember having this problem and they asked me to open some Apple links for everyone but I don't remember and I don't want to remember them badly.

 

please help.

 

Fortios 7.2.8

 

1 Solution
ozkanaltas
Valued Contributor II

Hello @M4verick ,

 

Yes, correct. You need to give access to "captive.apple.com". 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW

View solution in original post

If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
4 REPLIES 4
ozkanaltas
Valued Contributor II

Hello @M4verick ,

 

Do you apply any restricting things after the captive authentication?

 

Apple devices want to access captive.apple.com. If they see "Success" when after accessing that page, captive authentication is a success for Apple devices.

 

Can you control your apple devices can access that page?

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
M4verick
New Contributor II

the portal of the captive portal is that of the Fortigate. so I have to do a test by authorizing traffic from all MACoI'll try it if anything and I'll update you. s to the captive.apple.com link? In the meantime, thank you very much

ozkanaltas
Valued Contributor II

Hello @M4verick ,

 

Yes, correct. You need to give access to "captive.apple.com". 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
M4verick
New Contributor II

A thousand thanks. you were really helpful. Now I'll finish and test and let's hope for the best. Thank you

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