Fortigate Cant access Fortiguard

[grod777]

I have read multiple posts online and have tried several things but I cant get Fortigate to contact Fortiguard Servers.

The Netwrok/DNS page shows server either unreachable or high latency. On the System/Fortiguard page, when I open Filtering it cant contact the servers.

Any thoughts?

[grod777]

I changed my local out routing to use my Primary ISP and it appears its ok now. If I remove the Overlay Zone from my default route it works as well. I dont understand, in other environment it works fine. I'll have to investigate some more.

[rtanagras]

Hi @grod777 - Glad to hear that it's working now. It might have been due to the initial session where traffic was routed out through the WAN interface. The issue arises when creating a new session with the exit interface set to IPSec, which can cause problems. It’s better to separate them or create a more specific route for IPSec. Some have even created separate zones for overlay networks to simplify segregation.