Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
jprocha
New Contributor II

Fortigate BMR-RX Boot Loader

Hello everyone, 

 

I was given an old FortiGate that was being used at a lab environment and noticed the device was not booting up.

Upon trying to check the status on the CLI, noticed the device is booting on BMR-RX Boot Loader as shown in the bellow image. Now I am kind of stuck to get out of this boot menu and wondering if someone has any idea on how to do it. Some way to set up a TFTP from here or any other option.

 

BMR-RX.jpeg

 I was able to login and the menu does not have any useful commands, tried running the "maintenance factoryreset" but always end up on the same place. 

 

BMR-MENU.jpeg

 
Appreciate any help!

 

Regards

 

FortiGate 

jprocha
FCSS - FortiNAC - FortiSwitch
jprochaFCSS - FortiNAC - FortiSwitch
5 REPLIES 5
Anthony_E
Staff
Staff

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony
Network Lab engineer.
Anthony_E
Staff
Staff

Hello

We are still looking for someone to help you.

We will come back to you ASAP.


Regards,

Anthony
Network Lab engineer.
pminarik
Staff
Staff

Can you tell us what exact model is this?
From the screenshot I can't tell if it's literally a FGT-30 (no letters at the end), or if you obfuscated that part with the white rectangle seen in the picture.

[ corrections always welcome ]
jprocha
New Contributor II

Hello @pminarik!

 

It is a FGT-300E, I covered the model with the rectangle.

 

Thanks in advance for any help.

jprocha
FCSS - FortiNAC - FortiSwitch
jprochaFCSS - FortiNAC - FortiSwitch
pminarik

I don't think you'll be able to handle this without TAC support. This is not the usual BIOS boot menu where you would be able to TFTP upload a FortiOS firmware image, so presumably something goes wrong before that usual boot menu is reached.

[ corrections always welcome ]
Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors