Fortigate 50G firmware stuck at v7.0.17 build7598 (Mature) - no 50G version on Support webiste

[rouzbeha]

I recently purchased a Fortigate 50G, and the firmware on the device is v7.0.17 build7598 (Mature). 

I see possibility of upgrading beyond 7.0.17 but it doesn't see to be possible through the GUI. 

Also when I check the Firmware images available in Support section of Forticloud I don't find any firmware for 50G, I find them only for 50G-5G.
Any info how I can upgrade? 

 

[jiahoong112 · Accepted solution]

There is. In your firmware downloads on support.fortinet.com, browse to /FortiGate/v7.00/7.4/7.4.8 and search for

FGT_50G-v7.4.8.M-build2795-FORTINET.out

FGT_50G_5G-v7.4.8.M-build2795-FORTINET.out

You'll see 2 types, for the regular 50G and for 50G-5G version

[Atul_S]

Hi Rouzbeha,

Thanks for bringing it to our attention. I have verified this and raised the issue internally to update the list.

In the meantime, I would request you to raise a TAC case, and we will be happy to provide you with the firmware 7.4.8 Mature for 50G.

Thanks,

[rouzbeha]

The issue is resolved. I found the image. 

[yhpp]

Hi Rouzbeha

Could you tell us which one worked for you?