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luritie
New Contributor

Fortigate 300B factory reset not working

Hello all,

 

I want to do a factory reset on a Fortigate 300B but the command execute factoryreset is missing.

 

Any assistance would be greatly appreciated.

5 REPLIES 5
Dave_Hall
Honored Contributor

luritie wrote:

I want to do a factory reset on a Fortigate 300B but the command execute factoryreset is missing.

 

You have any vdoms configured on that 300B?

 

Try:

config global exec factoryreset

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C
luritie

Dave Hall wrote:

luritie wrote:

I want to do a factory reset on a Fortigate 300B but the command execute factoryreset is missing.

 

You have any vdoms configured on that 300B?

 

Try:

config global exec factoryreset

I don't know about vdoms configuration but it was part of a HA cluster.

config global command is also missing

Dave_Hall
Honored Contributor

Try following the disconnect procedure outlined in the HA handbook. After that the exec factoryreset should hopefully work.

 

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C

NSE4/FMG-VM64/FortiAnalyzer-VM/6.0 (FWF30E/FW92D/FGT200D/FGT101E/FGT81E)/ FAP220B/221C
luritie

Thanks for your help, it worked.

hamzahnurirfan

Hello all,

 

i got other case, after i run config global, i'm not find execute command.

 

anyone have same problem?

 

 

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