Fortigate 200D with Hauwei 3372h Modem (AT Version)

[mfiedler1985]

Hi,

i have a Fortigate 200D Firewall with FortiOS 6.0.16 and a Huawei 4G Webstick Modell 3372h. I can't bring the Connection to the LTE-Network up. I searched around and found this https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-use-Huawei-E3372-h-modem-stick/ta-p...

The Problem is, that i have the AT-Command Version of this Stick and this HowTo is for the Web-Interface Version. 

When i try to configure the Stick as lte-modem

diagnose sys lte-modem info

says, that the Modem is not connected. 

So i tried to configure the Stick as "normal" Modem. The Modem itself seems to work properly:

diagnose sys modem query
USB status: Connected
manufacturer: huawei
model: E3372
IMEI number: 868230032061123
SIM state: Valid
service status: Valid Service
signal level: 3/4
network name: E-Plus
network type: E-UTRAN
location area code:
active profile(AT&V):
COMMAND NOT SUPPORT

^RSSI:18

^HCSQ:"LTE",45,47,136,26

But in the Debug Messages a Timout occures (At the end after CONNECTED):

eset_cur_modem_info:1573
get_cur_modem_info:1663 force=1 inited=0
custom_list_load()
act_driver(): serial driver attached (ret=0)
reset_cur_modem_info:1573
get_cur_modem_info:1663 force=1 inited=0
send 9: AT+CGMI

recv 0:
recv 6: huawei
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",47,47,136,22
send 9: AT+CGMM

recv 0:
recv 5: E3372
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",47,47,136,24
send 9: AT+CGSN

recv 0:
recv 15: 868230032061123
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",46,46,131,24
send 12: AT^SYSINFO

recv 0:
recv 21: ^SYSINFO:2,3,0,5,1,,4
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",46,46,131,24
send 10: AT+CREG?

recv 0:
recv 10: +CREG: 0,1
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",46,46,131,24
send 10: AT+COPS?

recv 0:
recv 21: +COPS: 0,0,"E-Plus",7
recv 0:
recv 2: OK
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",46,46,131,24
send 8: AT+CSQ

recv 0:
recv 11: +CSQ: 19,99
recv 0:
recv 0:
recv 2: OK
send 6: AT&V

recv 0:
recv 19: COMMAND NOT SUPPORT
recv 0:
recv 8: ^RSSI:19
recv 0:
recv 24: ^HCSQ:"LTE",46,46,126,22
chat: abort on (BUSY)
chat: abort on (NO DIAL TONE)
chat: abort on (NO DIALTONE)
chat: abort on (NO ANSWER)
chat: abort on (ERROR)
chat: send (atz^M)
chat: expect (OK)
chat: ^M
chat: ^HCSQ:"LTE",46,46,131,24^M
chat: ^M
chat: OK
chat: -- got it

chat: send (ath0^M)
chat: abort on (NO CARRIER)
chat: expect (OK)
chat: ^M
chat: ^M
chat: OK
chat: -- got it

chat: send (ats7=90^M)
chat: timeout set to 90 seconds
chat: expect (OK)
chat: ^M
chat: ^M
chat: OK
chat: -- got it

chat: send (AT+CGDCONT=1,"IP","internet.partner1"^M)
chat: expect (OK)
chat: ^M
chat: ^M
chat: OK
chat: -- got it

chat: send (ATD*99***1#^M)
chat: expect (CONNECT)
chat: ^M
chat: ^M
chat: CONNECT
chat: -- got it

chat: send (^M)
chat: abort on (BUSY)
chat: abort on (NO DIAL TONE)
chat: abort on (NO DIALTONE)
chat: abort on (NO ANSWER)
chat: abort on (ERROR)
chat: send (atz^M)
chat: expect (OK)

Im located in Germany. My Provider is O2/E-Plus. I have verified, that this Configuration / APN etc. is working. I use the same config on my Rasperry with wvdial. 

I have tried to set the wireless-port to 0/1/2, but still get the same Error. 

Here is my Configuration:

(modem) # get
status : enable
pin-init :
network-init :
lockdown-lac :
mode : standalone
auto-dial : enable
redial : none
reset : 0
connect-timeout : 90
wireless-port : 1
dont-send-CR1 : disable
phone1 : *99***1#
dial-cmd1 : ATD
username1 :
passwd1 : *
extra-init1 : AT+CGDCONT=1,"IP","internet.partner1"
peer-modem1 : generic
ppp-echo-request1 : enable
authtype1 : pap chap mschap mschapv2
dont-send-CR2 : disable
phone2 :
dial-cmd2 :
username2 :
passwd2 : *
extra-init2 :
peer-modem2 : generic
ppp-echo-request2 : enable
authtype2 : pap chap mschap mschapv2
dont-send-CR3 : disable
phone3 :
dial-cmd3 :
username3 :

passwd3 : *
extra-init3 :
peer-modem3 : generic
ppp-echo-request3 : enable
altmode : disable
authtype3 : pap chap mschap mschapv2
distance : 1
priority : 0

When i try to dial:

execute modem dial

I get 

"The modem is already connected."

But the LED on the Stick is blinking in 2 Sec interval. This indicates, that the Modem is not connected. See

Thanks for your Help!

Marcus 

Edit:

In my old wvdial.conf i had an additional init Command

Init2 = AT&F&D2&C1 Q0 V1 E1 S0=0

But i dont know, how to implement it in my FortiGate Modem Config, because i can only give one extra-init per ISP. My working wvdial config looks like follows:

[Dialer Defaults]
Init1 = ATZ
Init2 = AT&F&D2&C1 Q0 V1 E1 S0=0
Init3 = AT+CGDCONT=1,"IP","internet.partner1"
Phone = *99***1#
Username = websfr
Password = websfr
Ask Password = 0
Dial Command = ATD
Stupid Mode = on
Auto Reconnect = on

[anumhina]

Hi Marcus,

Have you considered exploring additional resources for resolving this issue? I recently came across a helpful text that provides step-by-step guidance on configuring Huawei 3372h modems with FortiGate devices. It might offer some insights or solutions to help you get the connection up and running.