Fortigate 100D can't boot to os

[azis_fitriyanto]

Dear all,

I have problem with my fortigate 100D,

That firewall can't boot to os (kind of boot loop)

this is log on putty,

Serial number:xxxxxxxx RAM activation CPU(00:000106ca bfebfbff): MP initialization CPU(01:000106ca bfebfbff): MP initialization CPU(02:000106ca bfebfbff): MP initialization CPU(03:000106ca bfebfbff): MP initialization FortiGate-100D (12:03-07.13.2012) Ver:04000021 Serial number:xxxxxxxxxxx RAM activation CPU(00:000106ca bfebfbff): MP initialization CPU(01:000106ca bfebfbff): MP initialization CPU(02:000106ca bfebfbff): MP initialization CPU(03:000106ca bfebfbff): MP initialization FortiGate-100D (12:03-07.13.2012) Ver:04000021

And that log always looping,

Could someone help me to fix this problem?

I already upgrade the firmware but still like that,

[Dave_Hall]

Hi Azis.  Welcome to the forums.

If you have not formatted the bootdisk prior to updating the firmware, I suggest doing that first; then reload a firmware on it.  This may or may not fix the issue.  After this (even if the reformat works) I suggesting downloading and running the HQIP test on your 100D (choose run when ask how to handle the firmware image).

If the 100D fails the HQIP test or you continue having problems with the 100D, open an RMA ticket and attach your putty session logs showing the error(s).  Confirm your mailing address.

[azis_fitriyanto]

Hi Dave,

Thanks for the comment,

I try to download HQIP file, but always fail,

did u have mirror link for this file FGT_100D-HQIP.3.0.0.1012.OUT