Fortigate 1000C hardware issues

[asda]

Hi everyone

 How can i get a detailed hardware introduction for 1000C.

I want to know the max number of concurrent connections that the network card can withstand and the max throughput of this machine.

Recently, this machine has been experiencing packet loss. We have checked and found no configuration issues, and we have also turned off the NPU acceleration for this traffic. However, packet loss still occurs, so I would like to see if it is a hardware issue with the machine.

Anyway, please tell me the relevant hardware parameters.

Thank u very much.

[dbu]

Hi @asda , 
Here you have more information regarding this hardware model : 

[asda]

Thank you very much.

[AEK]

Hello Asda

• Which FortiOS version?
• Is packet lost on all interfaces or on 10G only?
• Can you post the command output that shows packet lost?

[asda]

Hi AEK

• Version: FortiGate-1000C v5.4.10,build1220,180821 (GA)

• Packet lost on RJ45,there are two interfaces that are also the only ones I use.

• And i am not sure if the following command can display packet loss. I found that the packet loss was due to a business interruption, and subsequent packet capture did not detect any packet loss.

        I think the field I enlarged represents packet loss in the in direction. If it is not           correct, please correct it.Thank you very much.

diagnose hardware deviceinfo nic port14
Description :FortiASIC NP4 Adapter
Driver Name :FortiASIC Unified NPU Driver
Version :1.0
PCI Slot :01:00.0
PCI_Revision_ID :1
Board :fgt1000c
SN :FGT1KC3914801117
Major ID :17
Minor ID :0
LIF ID :15
NPU OID :15
NPU OID_VID :17
netdev flags :0x00001303
Current_HWaddr 00:09:0f:09:00:07
Permanent_HWaddr 08:5b:0e:68:06:0d
Queue :On
rx_buffer_len :2048
max_frame_size :1522
min_frame_size :278
MTU :1500
Hidden :No
dyn_lif :0
npu_cap :0000601f
ses_mask :40027dcb
cmd_in_queue :0
half_id :1
phy_addr :0x0d
phy_flags :0x4002
medium_type :Copper
sw_port :15
sw_np_port :29
sw_stats_port :0
phy_oid :0x0f
slot_id :0x00
vid_phy[6] :[0017][0000][0000][0000][0000][0000]
vid_fwd[6] :[0000][0000][0000][0000][0000][0000]
oid_fwd[6] :[0000][0000][0000][0000][0000][0000]
========== Link Status ==========
Admin :up
PHY Status :up
PHY Speed :1000
Duplex :Full
link_status :1
link_an :0
link_andone :0
rx_link_status :0
remote_fault :0
local_fault :0
local_warning :0
int_phy_link :0
serdes_mode :SerDes
============ Counters ===========
clst_tx_orig :0
clst_tx_o_free :0
clst_tx_redir :0
clst_tx_rd_free :0
clst_tx_reply :0
clst_tx_rp_free :0
dd_wo_eop :0
tcp_udp_csum_err:21
rx_error :0
rx_crc_error :0
rx_len_error :0
rx_carrier :0
rx_oversize :0
rx_undersize :0
tx_collision :0
ip_sum_offload :0
ipsec_dec :0
ipsec_dec_drop :0
ipsec_antireplay_f:0
ipsec_antireplay_p:0
aps_log :0
Rx Pkts :2821547811328
Rx Bytes :2029462517521518
Tx Pkts :2140138152822
Tx Bytes :407924622237047
Host Rx Pkts :202328285487
Host Rx Bytes :110346751177549
Host Tx Pkts :171977880133
Host Tx Bytes :181090842435977
sw_rx_pkts :2821547811328
sw_rx_bytes :2029462517521518
sw_tx_pkts :2140138152822
sw_tx_bytes :407924622237047
sw_rx_mc_pkts :0
sw_rx_bc_pkts :0
sw_in_drop_pkts :0
sw_out_drop_pkts:5829501
sw_np_rx_pkts :2142759626402
sw_np_rx_bytes :417690663420516
sw_np_tx_pkts :2825204478284
sw_np_tx_bytes :2043628367964890
sw_np_rx_mc_pkts:0
sw_np_rx_bc_pkts:0
sw_np_in_dp_pkts:5829394
sw_np_out_dp_pkt:0

[AEK]

Honestly I don't know what is sw_np_out_dp_pkt, but to see if there are errors on my interfaces I use the below command, and I check on the connected switch side as well.

FG1 # fnsysctl ifconfig port1
   port1 Link encap:Ethernet HWaddr 90:6C:AC:76:7C:A8
   inet addr:172.20.0.1 Bcast:172.20.0.255 Mask:255.255.255.0
   UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
   RX packets:162901346 errors:0 dropped:0 overruns:0 frame:0
   TX packets:207274092 errors:0 dropped:0 overruns:0 carrier:0
   collisions:0 txqueuelen:1000 
   RX bytes:112602469931 (104.9 GB) TX bytes:232773671417 (216.8 GB)