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AUT_Maverick
New Contributor III

Forticluster activion

Hello everyone!

 

I have tried a Fortigate 501E to an Active Passive Cluster. But after I configured the high availability settings the firewall crashed and paralysed the connection in the company. There are already some VDOMs and some policies configured on the firewall. How can I prevent the firewall from crashing again at the next attempt?

 

This an urgent Question. 

HUVA
HUVA
1 Solution
hbac
Staff
Staff

Hi @AUT_Maverick,

 

You can connect to FortiGate console to collect error messages during the crash. https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...

 

You can also run this command 'di deb crashlog read' to see if there was a crash. 

 

Regards, 

View solution in original post

3 REPLIES 3
AEK
SuperUser
SuperUser

Hi

What do you mean by crashed?

Did you try ping it or access to via https/ssh?

Was it a split brain?

Which FOS version on both nodes?

AEK
AEK
hbac
Staff
Staff

Hi @AUT_Maverick,

 

You can connect to FortiGate console to collect error messages during the crash. https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-connect-to-the-FortiGate-console-po...

 

You can also run this command 'di deb crashlog read' to see if there was a crash. 

 

Regards, 

mle2802
Staff
Staff

Hi @AUT_Maverick,

Do you mean the FortiGate enter conserve mode or not responding at all?

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