Forticloud service

[kinmun]

How do i enable fortigate to upload logs to the forticloud portal.

i currently have one fortigate which is showing Forticloud type Free (upload disabled)

how do i enable it back?

do i have to pay for the license?

on the fortigate, central management, i have already point to forticloud

[hohosecure]

Have you tried following the steps at http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=FD36773 ?

[kinmun]

i have already activated.

seems like my 1st year subscription has ended.

the options provided now is to upgrade the license

[MikePruett]

It will hound you to upgrade even if you are still within your free year. Part of their process to get you to use the other features as well. If it is showing as active etc in your dashboard you should be able to log etc just fine.